WHO THIS POLICY COVERS.
This Privacy Policy describes how Wolverine Health Club (“Wolverine,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit wolverinehealth.club, communicate with us, request a personalized quote, submit a program application, or use our fitness coaching and meal-planning services (collectively, the “Services”).
By using the Services, you acknowledge the practices described in this Policy. If you do not agree, please do not submit personal information through the website.
INFORMATION YOU CHOOSE TO SHARE.
The information we collect depends on how you interact with us and may include:
Name, email address, telephone number, and preferred method or time of contact.
The program you are considering, goals, preferred level of support, desired start time, and application responses.
Training experience, schedule, available equipment, current routine, physical limitations, and fitness objectives.
Food preferences, allergies or intolerances, cooking availability, eating habits, and nutrition-related goals or challenges.
Messages, questions, feedback, support requests, and other communications you send to us.
IP address, browser, device type, operating system, referral page, pages visited, and approximate location derived from IP.
Information Collected Automatically
When you use the website, certain technical and usage information may be collected automatically through server logs, cookies, pixels, analytics tools, and similar technologies. This information helps us operate, secure, understand, and improve the website.
Information from Other Sources
We may receive information from service providers that help us operate the Services, prevent fraud, analyze website performance, manage communications, or process transactions if payment functionality is offered.
WHY WE COLLECT IT.
We may use personal information to:
- Review program applications and understand your requested coaching needs;
- Recommend a Fitness Plan, Diet Plan, Complete Program, or other appropriate starting point;
- Prepare and communicate personalized quotes;
- Develop, deliver, administer, and adjust requested coaching services;
- Respond to questions, support requests, and other communications;
- Send service-related notices and, where permitted, marketing communications;
- Operate, maintain, troubleshoot, secure, and improve our website and Services;
- Detect and prevent spam, fraud, abuse, security incidents, and prohibited activity;
- Comply with applicable laws, enforce agreements, and protect legal rights; and
- Carry out other purposes disclosed when the information is collected or with your consent.
Submitting an application or requesting a quote does not obligate you to purchase a program.
SENSITIVE INFORMATION DESERVES CARE.
Some application responses—such as information about injuries, allergies, physical limitations, goals, or eating habits—may reveal or allow inferences about your health. We request this information only to understand whether and how general fitness coaching or meal-planning guidance may be structured around your disclosed circumstances.
Wolverine Health Club is a general fitness coaching and meal-planning service. We are not representing that we are a healthcare provider, health plan, healthcare clearinghouse, or HIPAA-covered entity. Our Services do not provide medical diagnosis, treatment, physical therapy, or medical nutrition therapy.
Please do not submit medical records, Social Security numbers, insurance information, payment-card details, genetic information, or other sensitive information that we have not specifically requested. If you have a medical condition, injury, are pregnant, take medication, or require medical nutrition therapy, consult an appropriately qualified healthcare professional.
Information submitted about fitness, nutrition, limitations, or health-related circumstances is intended to be used for reviewing your request, communicating with you, and providing the Services—not for targeted advertising based on sensitive health information.
PROTECT WHAT IS NECESSARY.
Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing Services, maintaining business and transaction records, resolving disputes, enforcing agreements, protecting security, and satisfying legal or regulatory requirements. Retention periods vary based on the nature and sensitivity of the information and the reason it was collected.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for using appropriate care when sending information online.
International Processing
Our service providers may process information in the United States or other jurisdictions. Privacy and data-protection laws may differ from those in your location.
YOU HAVE OPTIONS.
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information; to withdraw consent; or to object to or restrict certain processing. These rights may be subject to exceptions and identity verification.
To submit a request, email support@wolverinehealth.club with the subject line “Privacy Request.” Describe your request and the email address used to interact with us. We may request additional information to reasonably verify your identity and authority.
Marketing Communications
You can opt out of promotional emails using the unsubscribe link in the message or by contacting us. You may still receive non-promotional messages related to an application, quote, transaction, or ongoing service.
Authorized Agents and Appeals
Where required by applicable law, an authorized agent may submit a request on your behalf. We may require proof of authorization and identity verification. If applicable law grants a right to appeal our response, instructions will be provided with the decision.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
THE SERVICES ARE FOR ADULTS.
Our website and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Our personalized coaching application is intended for adults. If you believe a child has provided personal information without appropriate authorization, contact us so we can investigate and take appropriate action.
WHEN THIS POLICY EVOLVES.
We may update this Privacy Policy to reflect changes in our practices, technologies, Services, or legal requirements. The revised Policy will be posted on this page with an updated “Last Updated” date. When required, we will provide additional notice or request consent.
PRIVACY QUESTIONS?
For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:
This page is provided as a general privacy-policy draft for Wolverine Health Club and should be reviewed against the company’s actual vendors, analytics, advertising tools, data-retention practices, business location, and applicable laws.